1. Introduction

Automate ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or engage our services. Please read this policy carefully. If you disagree with its terms, please stop using the site.

2. Information We Collect

We may collect the following categories of information:

• Contact data — name, email address, phone number, and company name submitted via our contact or booking forms.
• Usage data — pages visited, time spent, browser type, IP address, and referring URLs collected automatically via cookies and analytics tools.
• Communication data — content of messages you send us via email or our website forms.

We do not collect sensitive personal data (health, financial, or government ID data) through this website.

3. How We Use Your Information

We use collected information to:

• Respond to enquiries and deliver requested services
• Send project proposals, updates, or follow-up communication
• Improve website performance and user experience
• Send our newsletter if you have opted in (you may unsubscribe at any time)
• Comply with legal obligations

We will never sell, rent, or trade your personal data to third parties for marketing purposes.

4. Cookies

Our website uses cookies and similar tracking technologies to analyse traffic and remember preferences. You can instruct your browser to refuse cookies or alert you when cookies are being sent. Note that some parts of the site may not function correctly without cookies.

5. Third-Party Services

We use select third-party tools to operate our site, including form processing and analytics services. These providers have access to your data only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy or as required by law. Contact form submissions are retained for up to 24 months. You may request deletion at any time.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent at any time where processing is consent-based

To exercise any of these rights, contact us at the address below.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of the site after changes constitutes acceptance.

10. Contact

If you have questions about this policy or wish to exercise your rights, please contact us via our contact form.